Hi Petya - I recommend contacting SAP Support at this link SAP Lumira so they can see what is going on - there is also a live chat feature on the homepage of the Lumira Desktop screen if you want to try that
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Hi Petya - I recommend contacting SAP Support at this link SAP Lumira so they can see what is going on - there is also a live chat feature on the homepage of the Lumira Desktop screen if you want to try that