Yes it is officially declared that when we send packing status "C' from SAP,then customer will not allowed to cancel the order,Cancel option in E-Commerce will be disabled.Upto this state customer have the right to cancel the order in OMS.
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Yes it is officially declared that when we send packing status "C' from SAP,then customer will not allowed to cancel the order,Cancel option in E-Commerce will be disabled.Upto this state customer have the right to cancel the order in OMS.