Hi Amy,
Not necessarily. But if you want tickets to be reassigned when they are escalated, you need to configure the corresponding workflow rules.
Thanks,
Gab
↧
Channel:
SCN: Message List
X
Are you the publisher?
Claim or
contact us
about this channel.
X
0
Channel Details:
- Title: SCN: Message List
- Channel Number: 49130132
- Language: English
- Registered On: July 18, 2015, 11:32 am
- Number of Articles: 3132
- Latest Snapshot: September 2, 2016, 10:25 pm
- RSS URL: http://scn.sap.com/community/feeds/messages?rssusername=jeroen.verbrugge2
- Publisher: http://scn.sap.com/index.jspa?view=discussions
- Description: Most recent forum messages
- Catalog: //message7476.rssing.com/catalog.php?indx=49130132
© 2025 //www.rssing.com