Quantcast
Channel: SCN: Message List
Viewing all articles
Browse latest Browse all 3132

Re: Custom IC Event: Refresh Web IC

$
0
0

Hello Mahesh,

 

If SAP CRM and CTI integration is not as per SAP best practice (using BCM), then its a custom scenario. SAP CRM WEB UI is dependent on triggering of registered event to display BP on receiving call. You may have to write custom logic to populate data, which should trigger when account overview page is displayed. 

 

Thanks,

Kapil


Viewing all articles
Browse latest Browse all 3132

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>