Re: User/group takes long to populate

Open Admin Tool

run this query:-

• SELECT si_id, si_name, si_cuid, si_children FROM ci_appobjects WHERE si_cuid = 'Afqsxs5v179HpYaUtXhtK2A' or si_cuid = 'ATny4uBw60tKpHUAfhff22E'
• The results of the query should look something like:

1. Be sure to have a recent backup your CMS database in case you need a restore point.
2. Write down the two SI_ID values for the two objects returned in the query above.  You’ll need these for the following steps.
3. Stop all CMS's in the environment.
4. Run the following queries directly on the CMS database.  Use whichever native database tool to do this. (IE.  Sqlplus if Oracle, SQLServer Management Studio if SQL Server, etc).  Replace the id's after "PARENTID =" with the SI_ID you captured in step 2.  In many cases these id's will match the numbers shown below
   
   Delete from CMS_INFOOBJECTS7 where PARENTID = 533
   Delete from CMS_INFOOBJECTS7 where PARENTID = 538
   
   
5. After the queries above are committed to the database and the corresponding rows are dropped, you can start the CMS.